I find it
astounding that the same sales professionals achieve the top sales results,
year after year, whilst others sit back and wonder how they could achieve
similar results themselves. When I work with sales teams, I ask one simple
question. I ask them if they know who the top three sales people are in their
organisation. The answers I get vary from I have no idea, to some people who
have a pretty good idea, but they are not 100 % certain. The challenge I have
with people not knowing who the top sales people in their organisations are is
that they are wasting one of the top resources they have in their business. The
sales people who are performing well are clearly doing something right and if
the other sales people follow their lead, they too can become top performers.
All the other sales
people in the organisation should be looking at the top performers daily behaviours,
routines, sales systems, the relationships they have with their clients and try
to discover why they are able to consistently outsell everyone else in their
organisation. The top performers have a recipe for sales success, which is
working and if the other sales people want to achieve similar results, they
must invest the time to try to find out what is working and why it is working
and then apply a similar strategy in their own sales process. I know this
sounds really simplistic and it is. The challenge is that, although this is
common sense, it is seldom common practice in many organisations.
Too many
organisations allow one of their most valuable resources, namely their top
sales performers, to never share their knowledge with the rest of the team. Achieving
success in any area, especially sales is all about consistently taking the
right actions every day. If someone is achieving great success as a sales
person in your organisation, they have obviously discovered the recipe for
sales success, which works. If the other sales people can drive their daily activity
and behaviour, using a similar recipe for sales success, they will obviously achieve
similar or even better results.
The top sales
people in any organisation have an incredible amount of knowledge, great daily
habits, the right positive mental attitude, great relationship building skills
and the recipe for influencing people to see the value their product or service
offers. This knowledge and skill is transferable and any sales person, who is
willing to invest the time and effort into learning from the top performers,
will gradually grow into a top performer themselves.
Yes these top performers
do have a fantastic daily sales routine, great sales habits, the ability to
build great relationships with their clients, they believe in what they have to
sell and they consistently take the right actions every day, to build their
sales success. These can and should be learned by anyone who wants to emulate
their performance and improve their sales within the organisation. The one
thing that really stands out for me with all the top performers I have
observed, is that they have very definite goals and a very detailed sales plan,
which includes individual daily action to help them achieve their sales goals.
Action Idea: Identify the top sales
performers within your organisation. Approach them and offer to buy them lunch.
Prepare a number of questions you have about their sales process and ask them
these prepared questions whilst at lunch. You will be astounded how willing
people are to speak about themselves and their sales success. Repeat this with
all the top performers in your organisation. Identify the behaviours, sales
processes and methods they use to build sustainable relationships with their
clients and build your own sales process.
If the top
performers will allow, try to spend a day with them and observe how they
operate and discover their daily behaviours, routines and the way they interact
with their clients. This will be invaluable information and will allow you to
build a similar set of behaviours and routines into your day. You can become a
top sales person, if you have the will and can develop the right daily sales
routines and habits. The only thing stopping you from succeeding and becoming a
top sales performer yourself, is your daily activities or your recipe for
success, is not yet aligned with the results you want to achieve.
Invest the time to
acquire the right sales recipe and success is inevitable, have clear sales
goals and build a detailed sales plan, which will drive your daily activities.
You are already a sales champion, once you align your behaviour and daily
routine to support this, you will finally have everything you need to unleash
your full sales potential.
Author: Andrew Horton Motivational Speakers
Author: Andrew Horton Motivational Speakers
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