This blog is filled with practical ideas and tips on personal development for individuals and business professionals. I am a master teacher and global traveler. I share my ideas daily to help others improve their lives.
Thursday, August 23, 2012
Andrew Horton Inspirational Speakers: Effective Networking is one of the Top Sales Skill...
Andrew Horton Inspirational Speakers: Effective Networking is one of the Top Sales Skill...: One of the most important skills you need to develop as sales professionals is your ability to build meaningful, mutually beneficial relat...
Effective Networking is one of the Top Sales Skills Required to Succeed Today
One of the most important
skills you need to develop as sales professionals is your ability to build meaningful,
mutually beneficial relationships and real connection with people who matter. Dare
to take inventory of your current relationships right now. Are the
relationships you have, supporting or retarding your sales efforts? The higher
the calibre of people you are connected with, the greater will be your level of
sales achievement in the future.
Connect with the right People
The number one selling skill,
which has always been the prime factor, which predicted how successful any
sales person will be, is measured by their ability to network effectively, connect
with the right people, build mutually beneficial partnerships and then get them
to know, like and trust them. No matter how great your product or service may
be, it is your ability to network, build mutually beneficial relationships and
connect with the right people, which will support and drive your sales success.
Connecting with the right people, looking for ways to support them, and eliminate
challenges from their lives or businesses, is your gateway to unlock sales
success and become a sales superstar.
Becoming an Effective Networker
If you truly want to
become a sales super star, it is time to lose your fear about networking and to
immerse yourself in the crucial process of connecting with the right people. As
you hone and master your skills as a successful networker, and relationship
builder, you are setting the foundation for creating meaningful mutually
beneficial relationships with people who matter and who can help you to make a
real difference in your life.
Be Authentic
The secret to becoming an
effective networker is to be authentic and to allow your real self to show.
Pretending to be something you are not is a sure fire way to fail at
networking. People will see right through your façade and they will never get
to know, like or trust you. The only way to build connection with people is to
never pretend or try to be someone or something you are not. Commit to be
completely authentic and always be on the lookout for ways in which you can
assist fellow networkers. The easiest way to build connection with people is to
have an abundant mentality and to help them to connect with someone else who
can support them. As Zig Ziglar so eloquently said, “The more people you can
help to get what they want, the more people will help you to get what you
want”.
Identify the Right People
Learning the art of effective
networking to help you drive your sales success, is about connecting with the
right people, who can make a real difference in your life. Always have an open
mind and never allow anyone to intimidate you. Yes, it is true that the very
people, who you need to connect with, often seem larger than life. They even seem
scary, imposing and too powerful to even approach. The truths is that behind
the façade of fancy press releases and elaborate packaging, lies a normal,
sensitive, frail, hopeful and generous human being, who is flawed just like you.
They are Real Just Like you
The challenge we face
when we want to approach people, who we believe are of high stature, is that
all we see is the façade, which is created around them, not the real person
underneath. I have had the honour of meeting a number of so-called celebrities
or super achievers. After the first few seconds of meeting them, they appear as
just normal people. Yes, these people may have achieved great things and they
most certainly have amazing personal philosophies, which they can share about
the wisdom they have gained along the path to their success, but they are still
just people wrestling with the same frailties we do.
Remember that people are
just flesh and blood, ignore the packaging that has been bestowed on them by
their press agents or how society has built them up as heroes and see them for
what they are. Human beings that have fears, hopes and unfulfilled desires and
needs, just like everyone else. Each of the so-called super achievers is merely
a normal person, who has pulled the trigger, taken action and become
successful. They are you in a few years’ time, after you have connected with
them, built mutually beneficial relationships, which support your sales success
and become a super achiever yourself. Allow your fear to evaporate and remove
your tendency to hesitate when you want to reach out to network with any one
and I mean anyone and you will gradually build the sales success you deserve
and desire.
Wednesday, August 22, 2012
Leaders need to Define, Clarify and Communicate
I believe it is because
we have a need to always complicate everything in our lives and businesses that
we cause ourselves a whole lot of unnecessary stress and discomfort. It is more
often than not the simple solution or option, which delivers the best results
in the end.
Action Idea:
- Clearly define and communicate the outcomes
every staff member is required to achieve? Ensure that every staff member
has the specific skills, knowledge and attributes, required to successful
support the leader to achieve the outcomes they desire?
- Develop measurement criteria, which will allow
the leader to consistently measure each team member’s performance. Each
team member must have a crystal clear understanding of their role in
delivering on the vision and what is required of them every day. They must
be also able to easily measure their performance as often as necessary to
see if the actions they are taking is aligned with the outcomes they need
to achieve with and for the team.
- Develop a culture within their team and
organisation, which will support the overall vision and each individual.
When the culture supports the vision and each team member has the right attitude
and attributes to support the vision success is inevitable.
Fill your Organisation with the right
Calibre of People
The most important role
of any leader is to find and keep the best possible staff, who can support their
vision, which they have set for their team or organisation. It then becomes
obvious that becoming a powerful recruiter and retainer of good quality staff
is one of the most important roles any great leader must possess. The success
or failure of any leader or organisation is dependent on the people within the
organisation, thus filling your teams with the right people must be approached
with finesse and deep thought.
Finding the right people
Most leaders I speak to
say that they inherited the people in their team and as such there is very
little they can do to change things. In the short term they are correct, but
they should not allow the fact that they have inherited the wrong people, to keep
them trapped in a cycle of poor team performance. The best way to start is to
first create a very clear picture of what the perfect person for any position
would look like. Carefully define their characteristics, skills, knowledge and
most importantly what attitude they must have. You can never know if someone is
suitable to fill any position unless you have created this crystal clear
picture of what you are actually looking for. Look at any recruiting drive as
an opportunity to discover people that are an ideal match for any position
within your organisation.
You must clearly define the following
areas:
- What outcomes is this new staff member
responsible to achieve? What skills, knowledge or specific attributes will
they need to achieve these outcomes?
- What measurement criterion will you apply to
consistently measure their performance? They must have a clear vision of
what is required of them and they must be able to measure their
performance as often as possible to see if they are on track.
- What is the current culture within the
organisation and what attitude and attributes must the new person possess
to fit in with the current people.
Know Exactly what you want
It is impossible to make
any positive changes in your team, if you do not know exactly what you want and
precisely who the perfect people are to fill each position in your team or
organisation. The best way to start this process is to first write a very
detailed description of the outcomes you want each person to achieve. The more
detailed the description of the job requirements, the easier it will be to
identify the right person to fill that position. This allows you to get clarity
on exactly what you need from any new person and allows you to define how you
will measure the performance of the person that will fill that new position.
Create a Roadmap for your Teams Success
This detailed description
is in effect a clear outline or road map for every member of your team; they
will have a clearly defined framework, clearly defining your expectations and
they will also understand their individual job requirements too. Once you are
clear about exactly what each person in your team or organisation will need to
do, it is wise to then define the type of attributes, knowledge and skill this
person must possesses to carry out these tasks every day. The more each team
member is able to contribute to the overall culture, which supports the overall
vision. The easier it will be to succeed as a team.
This definition must first
carefully consider the current people within the organisation. Those people who
possess the skills, knowledge and ability to move the team toward achieving
their vision. Any new person, who you want to bring into the team, must have
the right attitude and mind-set, to fit in culturally with all the existing
people, who are suited to help the team achieve the overall vision.
Find the Right Person
It is rather obvious that
unless you know exactly what you are looking for in the new person, it will be impossible
to find the right person. It is always far easier to invest time into clearly
defining what you want from the new person and getting the perfect person, than
it is trying to retrain and mould the wrong person, after you have hired them.
When you fill your teams with the right people, who possess all the right
attributes to meet the needs of the organisation, everything just works and
everyone does what they need to do to promote success within the team or
organisation. It is far wiser to recruit the right people in the first place
than it is to try to change the wrong person after you have hired them.
When you have a clearly
defined picture in your mind about exactly what you are looking for in any new
employee you are equipped to start searching for them and when they show up,
you will be better equipped to know that they are the right person for the job.
Thursday, August 16, 2012
Andrew Horton Inspirational Speakers: Learn the Art of Positive Influence and Become a S...
Andrew Horton Inspirational Speakers: Learn the Art of Positive Influence and Become a S...: One of the greatest success skills super achievers develop is the ability to build meaningful, mutually beneficial relationships with thei...
Learn the Art of Positive Influence and Become a Sales Superstar
One of the greatest success skills super achievers develop
is the ability to build meaningful, mutually beneficial relationships with
their clients and to add real and meaningful value to them, when they sell them
either their products or services. When I talk about sales I am not referring
to the traditional definition of selling. Where someone with salesman on his
business card arrives at your door and tries to convince someone to buy something.
I am referring to the crucial skill of influencing people to do something that
will be mutually beneficial to both parties.
Everyone is involved in Sales
Everybody on this planet is in the business of
selling or put a little differently, influencing the people around them to do
something differently. We constantly try to influence people all the time, we
sell our partner on the idea of going to see a movie we want to see, we sell
our children on the benefits of only hanging out with the right type of kids,
or you sell our boss on all the reasons why we need a raise or a day off. As
you can see the better you are at selling or influencing the people around you,
the better the quality of your life and business will be.
Selling is a Life Skill
As you can see, selling is not just a crucial business
skill, where you influence someone to buy you product or service. It is an
essential life skill. It is time to make a small, yet crucial shift to the way
you view traditional selling in your business and to remove your preconceived
ideas about how much you hate selling. Forget about the traditional picture a
salesman conjures up in your mind. Selling
is not mysterious or complicated; it is simply the ability to positively influence
people to act in a certain way, which will be result in a mutually beneficial outcome
for both parties.
It is time to make the shift away from the notion
that you are not a good salesperson and that you hate the idea of selling.
Shift your perspective toward identifying that sales or influence is not
difficult or mysterious. Stop thinking of yourself as a sales person, who sells
a product or service and rather focus on the value you add, in the form of improving
your client’s lives or businesses.
When you focus on consistently adding value to your
clients and prospects, you are truly committed to building mutually beneficial
relationships with them, and you have a genuine desire to help people improve
their circumstances, selling or influencing them becomes really simple, as
there is a level of fair exchange and everyone wins.
Add Value and Offer Fair Exchange
Strive to always discover innovative ways of adding
meaningful value to your prospects and clients and consistently have their best
interests at heart. Be authentic and always have a sincere and genuine interest
in helping them to remove pain from their lives or businesses and always work
to ensure that there is a flow of value to them, where they feel that there is
always a level of fair exchange. This shift will make the selling or
influencing process far easier and more enjoyable for all concerned. This new
perspective or philosophy will help you to change your approach to every
conversation or interaction you will have with any clients.
Listen for Ways to Add Real Value
You will no longer be pitching to clients, you will
be enquiring about how you can best serve and help them. You will be listening and
focusing your energy on uncovering ways to add value to their lives and
businesses. Learn the art of listening and search until you uncover their real needs
and desires. When you do this effectively, you are better able to offer
solutions, which will help them improve their lives and businesses. Understanding
your clients’ needs and adding meaningful value to them in the context of fair exchange
will help you to become a valued and trusted partner in their business. Someone
they know is there to help them, someone that they can confidently refer to
someone else, who they believe will also receive great value from you too.
Help People get what they want
When you are genuinely committed to helping as many
people as possible get what they want. The law of reciprocity comes into play
and almost magically, people around you will begin to help you get what you
want in return. Embrace the philosophy of authentically helping as many people
as possible solve challenges or get what they want and you will see the magic
begin. You will no longer be a sales person desperately wanting to make a sale,
you will be a partner, who adds real and meaningful value to people.
Become a Keen Observer
Look at every relationship, every opportunity where
you interact with other people as an opportunity to discover their goals,
hopes, pains and challenges. Then figure out a way to add value to their lives and
businesses. Try to help them wherever you can. This shift where you change your
mind-set from selling to helping, adding real value and always ensuring there
is a level of fair exchange, will transform your behaviour. This positive shift
in your behaviour will influence people to respond differently to you and your
sales results will improve. Approaching people with the objective of helping
them, makes it a whole lot easier to sell and makes your life more rewarding
and meaningful.
Commit to sharpen you “HELPING”
skills and you will have discovered the key to unlock your competitive
advantage in the market place. You will transform your life and business, you
will begin to experience amazing, profitable results and amazing success.
Author: Andrew Horton best Sales Training South Africa
Wednesday, August 15, 2012
Andrew Horton Inspirational Speakers: You can Master the Art of Innovation
Andrew Horton Inspirational Speakers: You can Master the Art of Innovation: We live in an ever changing world. Any casual observer can see that the pace of the change, we see all around us, is speeding up every day...
You can Master the Art of Innovation
We live in an ever
changing world. Any casual observer can see that the pace of the change, we see
all around us, is speeding up every day and so the best way to survive and to
thrive, in this ever changing environment, is to commit to constantly innovate,
evolve and grow.
Your commitment to
consistent innovation is what will separate you from the followers and make you
a true leader, path finder or trail blazer. You will become an achiever, who
will stand out, someone who is a trend setter, rather than a trend follower. It
is far better to be setting the standards of performance and achievement, which
other people will follow than it is to be the person who is constantly trying
to catch up.
Uncover how to Innovate
once Again
Most of
us are born creative and with an innate ability to innovate. At the age of two
over 80 % of two year olds test as highly creative. By the time we reach the
age of ten, only two percent of people test as creative and this then remains
constant throughout our lives. What happens between the age of two and ten,
which kills that creativeness and innovativeness in us? It is time to re-awaken
your creative and innovative side and to start down the track of super
achievement. Innovation will help you in many ways:
·
Innovation is what will help you to create real
meaningful and sustainable progress in your life.
·
Consistent progress is what will advance your life
and business beyond the average.
·
Constant innovation will put you ahead of the
competitive herd and the status quo.
Innovation has Become a Requisite for Super
Achievement
Gone are the days where
innovation was reserved for the select few, such as Einstein, Edison and the
Wright Brothers. The ever increasing pace of change has made it imperative that
everyone, who wants to succeed and excel, must become an excellent innovator or
they risk being side-lined, to become just part of the herd or a very small
spoke in the wheel of life.
Believe you can Innovate or you Never
Will
Innovation is not an
event, it is a process. You must first open your mind and believe that you have
what it takes to be an innovator. Have the courage to make the crucial mind-set
shift and change your beliefs and philosophy. Innovating must become a way of
life for you. Make a commitment right now to stop looking at the world and only
seeing what is. Make the shift and make a new commitment to look at the world
and to constantly search for what could be or in fact should be.
Keep asking a better quality of question
The quality of your life
and business is dictated by the quality of the questions you are asking. Learn
the art of always asking explorative questions. Questions that will help you
unlock possibility and to allow you to constantly flex you innovation muscle.
When you are a true
innovator you constantly see the potential within yourself and others. You look
for the opportunity for what could be in every event, situation, process,
experience or outcome. You are committed to constantly serve, guide, help and
solve.
Learn the Art of Observation and Take
Action
To become a great
innovator you must start by becoming an excellent observer. Study people, your
environment, how people operate and live, what they want and need and what
challenges they face. As you observe, constantly look for ways to add value to
the world and the people around you. As important as it is to come up with new
ideas, being creative is not being a true innovator. A true innovator is a
person who takes action and makes things happen. They are real implementers of
ideas and new strategies.
Innovation is a Doing Word
Creativity is thinking of
new things, which will make a difference in the world. Innovation is
implementing these changes and making a real and lasting difference to the
world. True innovators go way beyond creativity and they become the people that
transform people lives. They are the people that turn creative ideas into real
and meaningful progress. Innovation is converting creative ideas into
marketable products, which will make everyone’s lives better.
When you make this shift
in philosophy, you have the courage to once again unlock your creative side and
you commit to become a true innovator. You will begin to see the world very
differently and every challenge or opportunity, which crosses your path, will
present you with new ideas and marketable concepts. These marketable products
or services will have so much value that people will want to part with their
hard earned resources to get their hands on them and to create meaningful and
lasting mutually beneficial relationships with you and your business.
Author: Andrew Horton Motivational
Speakers South Africa
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